Contact hers Customer Service
hers Phone Numbers and Emails
Toll-Free Number:
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(800) 368-0038
Customer Service:
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(833) 368-6400
hers Emails:
How to Contact Hers Customer Service?
Most Popular Number:
| Total calls: 780 | Issues resolved: 30 | Last call: May 23, 2025 |
hers Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
hers Customer Service is rated at 1.9 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call hers is 8003680038. 72% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 70% of customers reported contacting a real person successfully.
The average hold time is up to 3 minutes. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 5 minutes.
Be prepared for the call as hers may ask you for the following information to identify you as a customer: first and last name, address or zip code or date of birth.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
hers Customer Service is rated at 1.9 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call hers is 8003680038. 72% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 70% of customers reported contacting a real person successfully.
The average hold time is up to 3 minutes. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 5 minutes.
Be prepared for the call as hers may ask you for the following information to identify you as a customer: first and last name, address or zip code or date of birth.
People call hers mainly because of activation/ cancellation, request for information, shipping and delivery.
12% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact hers is support@forhers.com. 100% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as easy.
Contact Information
hers Website:
hers Help Center:
Corporate Office Address:
hers Customer Service Reviews
I only received the shampoo in my order not the conditioner. I explained the situation and had no problem getting it resolved.
She is sending the conditioner with no cost to me.
My representative was friendly and helpful. Very happy.
How Good is hers's Customer Service?
Summary of hers Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call hers?
Activation/ Cancellation Question:
- “Cancellation of subscription”
- “Cancel subscription”
- “I did not order this. I want to cancel it!!! Do not charge my card or send product”
Request for Information Question:
- “Shot to help lose weight”
- “Checking delivery”
- “Discuss no weight loss after 2 months of using product”
Shipping and Delivery Question:
- “Medication not in package”
- “Medication delivery in Massachusetts”
- “No meds in shipment”
Payments and Charges Question:
- “Payment with a New credit card”
- “Payments”
- “Payment”
Refund Question:
- “Refund”
- “Refund order wrror”
- “Refund & cancel”
Account Question:
- “I’m calling cause I can’t get a script cause I had an old account and the phone number won’t let me get a new script”
- “I am trying to continue with my login account. It won’t let me I want to make full payment so I can start receiving the GLP one medication I was approved for I had stopped the transaction and now I can’t get back in”
- “Reimbursing a subscription that wasn’t used or shipped”
Product/ Service Question:
- “Would like to purchase a one month supply before committing to auto ship”
- “Can you do monthly pmts or my insurance medicare medicaid”
- “Hair pill not working”
Return/ Replace Question:
- “Return product I did not authorize the order”
- “Change of address”
- “Change shipping address”
Staff Question:
- “Customer service”
- “There is no phone number for their customer service. I was charged twice.”
- “Need to speak to customer service”
Website/ Application Question:
- “Can't process order on your site, I've tried 3x”
- “I cannot download my picture”
- “I have completed your online application several times when I get to the end it goes to a blank page and I can go nowhere. I'd like to know what's going on.”
Cards Question:
- “You keep charging my card”
- “Card info not working”
- “Change credit card”
Other Question:
- “Wondering why i wasn't approved”
- “Medication”
- “Eligibility for hers”
Compare hers Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
