Skip to content
Write review For Business
  • Login

Contact hers Customer Service

How to Reach a Person at hers

Verified Contact Information

Toll-Free Number:

  • 1-800-368-0038
Call customer service
Send Message

Customer Service:

  • 1-833-368-6400

hers Emails:

Customer Service
Legal
Privacy Inquiries
Media
Press Inquiries

hers Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular hers Phone Number
1 (800) 368-0038
Average Hold Time
00:00:55
Average Calls duration
5 minutes
Most Popular hers Email Address
support@forhers.com
hers Live Agent Availability
21% of callers successfully reach a real person
Issue Resolution Rate
Low (14% reported full resolution)
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›

How to Contact Hers Customer Service?

Most Popular Number:

(800) 368-0038
Total calls: 1 009 Issues resolved: 48 Last call: Apr 20, 2026

The Hers phone number for customer service inquiries is 1-800-368-0038. You can call their Help Center for general information about the company, its products, and services. The customer support agents are ready to answer your questions about product prices and availability. They can also provide information about special deals and offers. You can use this number to call the company corporate office. The official representatives will deal with your concerns and complaints and consider your comments and suggestions. You can also reach their customer care at the following toll-free number: 1-833-368-6400.

If the phone lines are busy, you can discuss your matter with the customer support advisor via live chat.

The company corporate office mailing address is Hims & Hers Health, Inc., 2269 Chestnut Street, 523, San Francisco, CA 94123, United States. You can mail official notices, requests, and other documents to their corporate office. The same address can be used for your concerns, complaints, and compliments. The customer service team will respond after they study your issue. You can also send your data protection requests or questions regarding their Privacy Policy to this address.

Another way to contact the company corporate office is to email them at support@forhims.com. The customer care representative will get in touch with you within 24 business hours.

The Hers customer service business hours are Monday to Friday from 9 a.m. to 5 p.m. PT. You can call their helpline within these hours to discuss your issues with a live advisor, get information about their products and services, or receive assistance with your account.

You can also contact customer support via the live chat daily between 5 a.m. and 8 p.m. PT. Visit their Contact Us page, click the chat icon in the bottom left corner, and enter the required information to start the conversation.

If your issue is not time-sensitive, you can email their Help Center. You will get a response within 24 business hours.

PissedConsumer Club

Contact Information

hers Website:

hers Help Center:

Corporate Office Address:

Hims and Hers Health, Inc.
2269 Chestnut Street #523
San Francisco, California 94123
United States

Summary of hers Customer Service Calls

1.3K TOTAL
CALLS
05:01 AVG CALL
DURATION
14% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call hers?

Request for Information Question:

  • “How to pay I’ve been approved. You need to change my birthdaye”
  • “Find out more”
  • “I ordered from you guys and I need to discuss the payment”

Activation/ Cancellation Question:

  • “Cancel subscription”
  • “Cancelled”
  • “Meds cancel”

Shipping and Delivery Question:

  • “Stop shipment”
  • “Shipping status”
  • “Where is my prescription?”

Payments and Charges Question:

  • “Charged twice”
  • “Billing”
  • “Unauthorized charge”

Account Question:

  • “Acct prob”
  • “Hers+ probiotic and natural feminine balance, gummy’s”
  • “Having problems getting to my account”

Refund Question:

  • “I want my money back reimburse me my money. I do not want the product.”
  • “Refund & cancel”
  • “Refund they charge my card and I didn’t tell them to when I found out how much I had to pay all at once”

Product/ Service Question:

  • “Insurance coverage”
  • “Has not receive my products this is the second time I ordered”
  • “Upset set, need a real person to talk to”

Return/ Replace Question:

  • “Change my address for deliveries”
  • “Change mailing address”
  • “Need to change my mailing address”

Staff Question:

  • “Customer services”
  • “Customer service”
  • “There is no phone number for their customer service. I was charged twice.”

Website/ Application Question:

  • “Application”
  • “App not working and delivery day for meds”
  • “Can't process order on your site, I've tried 3x”

Cards Question:

  • “You keep charging my card”
  • “Card info not working”
  • “Change credit card”

Other Question:

  • “I can't it into your web”
  • “Hair supplement refill”
  • “For hair growth”

Compare hers Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
LloydsPharmacy Online Doctor
LloydsPharmacy Online Doctor Customer Service
Pandia Health
Pandia Health Customer Service
Hims
Hims Customer Service
stars-rating-fill
4.2 out of 5

Frequently Asked Questions

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

Write a review
Do you have something to say about hers? What happened? What can we help you with?
Submit review Don't show this popup
hers
Reviews Contacts Community