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Called to find out about the 149 charge to my credit card, they said it was the monthly membership fee. But I had never joined; I did request the 39 dollar trial to see if I was a candidate, but they did not take my insurance, so I declined.

So I have never received any medication, and my card has two charges on it for some membership.

I will obviously have to dispute this charge. I never signed up for this!

No answer via phone called hers, and there was no connection. I need technical support. [PERSON_NAME] says I have no subscriptions and no orders; meanwhile, I have 2 subscriptions and 2 orders.

I want to cancel this shipment and a refund of my money that you took out of my account today. It isn't helping my hair loss.

Refund the membership fee if no benefits have been used, or if customer service was never provided, any services/contacted by the clinician to check on the progress of the patient.

Yes, hi. I am wondering why I was charged $149 back on April 29, 2026.

I'm just wondering why I was charged that much money.

If you could let me know, that would be great. Thank you so much.

I was told the first month was $39 or $39.99. I paid that amount.

Then I was told that I had to pay another $145 in order to start the program.

Since I was unable to pay that amount, I asked to cancel and to have my $39 refunded since I wasn't going to be joining. They told me they don't refund on cancellations.

Hi, I recently applied for a GLP-1 program and paid the initial signup fee. I was approved, but after consulting with my primary care physician, I've been advised that I'm not a candidate for this medication due to medical reasons and should not proceed.

Given this, I'd like to request a full refund of the initial fee I paid.

Please let me know the next steps to process this as soon as possible. Thank you.

I didn't get anyone on the phone to cancel my account; hers is making it hard to cancel my membership.

Cancel the subscription I never signed up for and immediately stop charging my credit card! I never signed up for a subscription or purchased their products. I demand a full refund of all the unauthorized monthly charges.

Will not refund charge. I will have to now call my credit card company to dispute the charge of $395 and potentially take months to resolve.

Can you send it to me? You had my husband's email and password, but he was turned down, so I'm not sure how I can sign in.

I have questions concerning my weight loss. It's been 2 weeks now with no weight loss. Nothing has changed; I lost 18 lbs. and stopped.

What should I do? ***